PRIVACY POLICY

By using this Site, you signify your acceptance of this Policy. If you do not agree to the terms of this Policy, in whole or in part, you should not use this Site.

1. What Information Do We Collect

The types of information we collect include:

· Contact and Basic Information: Personal information you provide to us such as your name, address, and email address.

• Financial Information: You will be asked to provide us with information relating to your credit card or other payment method. You identify yourself and promise us that the information is accurate and that you are authorized to use the payment methods.

• Your IP Address: When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which helps us learn about your browser and operating system.

When you provide us with personal information to create an account, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collection and use of this data.

2. How do we use your information?

We use your information for these purposes in reliance on our legitimate business interests, to enter into or perform a contract with you, with your consent, and/or to comply with our legal obligations. Specific purposes include:

• Allowing you to access and use our Store

• Processing orders

• Processing payments

• Sending you service or support messages, updates, security alerts, and account notifications

• Customer support

• Marketing purposes (with your consent)

3. How is your information shared?

We may disclose your personal information within our company for purposes such as managing preferences, marketing, customer service functions and improving user experience.

We may also disclose your personal information outside our company (such as service providers, data processors, advertising companies etc.) for various purposes such as:

Providing products or services you have requested: To process transactions or provide our products or services. Examples include fulfilling product or service orders, shipping, sending communications, analyzing data, processing payments, delivering content, managing credit/collecting debts, administering programs, and providing customer service

Sales and marketing purposes: To evaluate, develop, and manage sales and marketing programs and to notify you of promotions and offers for products or services that may be of interest to you. This may include sharing your data with advertising networks/companies and other partners so that they can offer you products or services that they believe may be of interest to you.

Other reasons: Such as to enhance our data and digital assets; to improve our websites/mobile applications and internal business processes; to enhance product review content on other platforms; to participate in trade credit programs; to enforce the terms of use that apply to our services; to detect, prevent, or mitigate fraud and other credit, security, or technical risks; to satisfy applicable law, regulation, legal process, or valid governmental requests; and to protect against imminent harm to the rights, property, or safety of our company, our customers, or the public as required or permitted by law.

With your consent: In other circumstances than those described in this notice.

4. How do we protect your information?

To protect your personal information, we take reasonable precautions and follow good industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement other generally accepted industry standards.

5. Where do we store your data?

The information we collect is processed at our offices and any third party data processing facilities as mentioned above.

By submitting your personal information, you consent to this transfer, storage or processing by us. Where we transfer or store your information in this way, we will take steps to ensure that your privacy continues to be protected as set out in this Privacy Policy.

6. Your rights

Data protection law provides individual rights in relation to your personal data, including:

Your right of access - You have the right to ask us to provide you with a copy of your personal information.

Your right to rectification - You have the right to ask us to correct information that you believe is inaccurate. You also have the right to ask us to complete information that you believe is incomplete. It is important that the personal data we hold about you is accurate and up to date. Please let us know if your personal data changes during the course of your relationship with us.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. If we have a legal or other obligation which requires us to retain the data, we will let you know.

Your right to restrict processing - You have the right to ask us to restrict our processing of your information in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask us to transfer the information you have provided to us to another organisation or to you in certain circumstances.

You have the right to withdraw your consent at any time where we rely on your consent to process your personal data.

To exercise your rights, please contact our Customer Service team via email support@chali.shop

7. Cookies

We use "cookie" technology to store data on your computer using the functionality of your browser. Cookies allow website publishers to perform certain tasks such as finding out whether your computer (and possibly the user) has visited the website before. You can also modify your browser to prevent the use of cookies - but if you do so, the Service (and the Website) may not function properly. The information stored in cookies is used to identify you. This allows us to operate an efficient service and track the behavioral patterns of visitors to the website.

In addition, in the course of serving advertisements on this Website (if any), third-party advertisers or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subject to this Policy but is subject to their respective privacy policies. (Please note that use of the Site is not intended for or directed to children under the age of 18.)

8. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at support@chali.shop.